Queen City Music Studio Privacy Policy

Effective Date: 08/03/2020

This Privacy Policy applies to all of the products, services and websites offered by JY Music Studio, LLC or its subsidiaries or affiliated companies (“Queen City Music Studio”).

This Privacy Policy describes how we collect, use, disclose and store information you provide to us.  The Privacy Policy applies to queencitymusicstudio.com (the “Site”) and any website application, service or tool (collectively, the “Services”) offered or obtained through the Site or on or in which it is posted, linked or referenced.  Please note that this Privacy Policy does not apply to information collected through third-party websites or services that you may access through the Services or that you submit to us through email, text message, other electronic messages or offline.

Contact information

If you have any questions about this Privacy Policy, please feel free to contact us through our website or write to us at:
Queen City Music Studio
1021 Delta Ave

Cincinnati, OH USA 45208

User consent

PLEASE REVIEW THIS PRIVACY POLICY CAREFULLY.  When you submit information to or through the Services, you consent to the collection and processing of your information as described in this Privacy Policy.

By using the Services, you accept the terms of this Privacy Policy and consent to our collection, use, disclosure and retention of your information as described in this Privacy Policy.

IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY POLICY, THEN PLEASE DO NOT USE ANY OF THE SERVICES.

Information we collect and how we use it

We collect information that you provide to us and from your use of the Services. The information that we collect and how we process it depends on how you use and access the Services. We may collect the following types of information:

  • Information you provide about yourself – When you use the Site, we may ask you for personal information to complete your enrollment or other services. The types of personal information (“Personal Information”) that may be collected in order to complete enrollment/other service requests includes: (1) contact data (such as e-mail address, telephone number and school/employer); (2) demographic data (such as gender, date of birth and zip code); (3) certain Usage Data (defined below), such as IP address; and (4) billing and shipping addresses, details relating to your purchase, and credit card information.

“Usage Information” or “Usage Data” is information about an individual’s online activity that, by itself, does not identify the individual, such as browser type, operating system and webpages visited.  Generally, we do not consider Usage Data as Personal Information because Usage Data by itself usually does not identify an individual. Personal Information and Usage Data may be linked together. Different types of Usage Information also may be linked together and, once linked, may identify an individual person. Also, some Usage Data may be Personal Information under applicable law.  This information is collected for analysis and evaluation in order to help us improve the site and the services and products we provide.

  • Information you provide about others – In some instances, we may request that you submit information about other people. For example, if you are requesting enrollment for another person, we will ask for that person’s information.
  • Comments or postings you voluntarily provide – We may collect any information that you voluntarily disclose, including Personal Information, and any postings, comments, forums, or blogs within the site or on social media.
  • Cookies – When you visit the Site, we may send one or more cookies to your computer or other device. We use cookies to improve the quality of our service, including storing user preferences, or other data that you may have entered.
  • Log information – When you access the Site via a browser, application or other website our servers automatically record certain information. These server logs may include information such as your web request, your interaction with a service, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser or your account.
  • User communications – When you send email or other communications to Queen City Music Studio, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. We may use your email address to communicate with you about our services, and to notify you of events in the system.
  • Business partners and service providers – Third parties that assist us with our business operations also collect information (including Personal Information and Usage Data) about you through the Services and share it with us.
  • Other sites – This Privacy Policy applies to Queen City Music Studio sites only. We do not exercise control over the sites of our clients or vendors. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

In addition to the above, we may use the information we collect to:

  • Provide, maintain, protect, and improve our services and develop new services; and
  • Protect the rights or property of Queen City Music Studio or our users.If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.

    Queen City Music Studio processes personal information on our servers in the United States of America and in other countries. We reserve the right to process personal information outside your own country.

Information transfer

We may transfer information about you, including your Personal Information, in connection with a merger, sale, reorganization, acquisition or other change of ownership or control of Queen City Music Studio or any affiliated company.

Payment information

When you buy something on this website and/or through Queen City Music Studio, we will collect additional personal information from to you to fulfill your order including billing information.  The information that Queen City Music Studio will collect will include payment method information (such as credit or debit card number, or bank account information), purchase amount, date of purchase, and payment method.  Different payment methods may require the collection of different categories of information and the payment method information that we collect will depend upon the payment method you choose.  When you make a transaction, we may also receive your name, email, billing or shipping address and in some cases your transaction history to authenticate you.  We will share this information with our third-party vendors to process your payment information.

When either we, or our third-party payment processor, conduct fraud monitoring, prevention and detection activities, we may also receive personal data about you from our business partners, financial service providers, identity verification services, and publicly available sources (e.g. name, address, phone number, country), as necessary to confirm your identity and prevent fraud.  Our fraud monitoring, detection and prevention services may use technology that helps us assess the risk associated with an attempted transaction that is enabled on our site, the third-party vendor’s website or the application that collects information.

Information sharing

We may share and disclose information as described at the time information is collected or as follows:

  • To Perform Services. We may disclose Personal Information to third parties in order to perform services requested or functions initiated by users. In addition, we may disclose Personal Information in order to identify a user in connection with communications sent through the Services.
  • With Third Party Service Providers Performing Services on Our Behalf. We share information, including Personal Information, with our service providers to perform the functions for which we engage them. We may share information as needed to operate other related services.
  • For Legal Purposes. We also may share information that we collect from users, as needed, to enforce our rights, protect our property or protect the rights, property or safety of others, or as needed to support external auditing, compliance and corporate governance functions. We will disclose Personal Information as we deem necessary to respond to a subpoena, regulation, binding order of a data protection agency, legal process, governmental request or other legal or regulatory process. We may also share Personal Information as required to pursue available remedies or limit damages we may sustain.
  • Corporate Changes. We may transfer information, including your Personal Information, in connection with a merger, sale, acquisition or other change of ownership or control by or of us or any affiliated company (in each case whether in whole or in part). When one of these events occurs, we will use reasonable efforts to notify users before your information is transferred or becomes subject to a different privacy policy.

We also may disclose information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to: (a) manage a database of customer information; (b) assist us in distributing emails; (c) assist us with direct marketing and data collection; (d) provide us storage and analysis; (d) provide fraud prevention; and (e) provide other services designed to assist us in maximizing our business potential.

Information security

We employ industry standard security measures designed to protect the security of all information submitted through the Services. However, the security of information transmitted through the internet can never be guaranteed. We are not responsible for any interception or interruption of any communications through the internet or for changes to or losses of data.

Linked services

The Services may contain links to third-party websites and services (“Third Party Services”) with which we have no affiliation. A link to any Third Party Service does not mean that we endorse it or the quality or accuracy of information presented on it. If you decide to visit a Third party Service, you are subject to its privacy policy and practices and not this Privacy Policy. We encourage you to carefully review the legal and privacy notices of all other digital services that you visit.

Not child-directed 

The Services are not intended for use by children. If you are under the age of majority in your place of residence, you may use the Services only with the consent of or under the supervision of your parent or legal guardian.

Consistent with the requirements of the Children’s Online Privacy Protection Act (COPPA), if we learn that we have received any information directly from a child under the age of 13 without first receiving his or her parent’s verified consent, we will use that information only to respond directly to that child (or his parent or legal guardian) to inform the child that he or she cannot se the Services and subsequently will delete that information.

How we respond to Browser “Do Not Track” Signals

Some web browsers (including Safari, Internet Explorer, Firefox and Chrome) incorporate a “Do Not Track” (DNT) or similar feature that signals to digital services that a visitor does not want to have his/her online activity tracked. If a digital service that responds to a particular DNT signal receives the DNT signal, the browser can block that digital service from collecting certain Personal Information about the browser’s user. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, we and many other digital service operators do not respond to DNT signals.

Accessing and updating personal information

When you use the Services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way we maintain certain services, after you delete your information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.

Changes to this Privacy Policy

The Effective Date of this Privacy Policy is set forth above. As we continue to develop the site and take advantage of advances in technology to improve the services we offer, this Privacy Policy likely will change. We reserve the right, in our sole discretion, to make changes or modifications to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Effective Date” of this Privacy Policy and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review this Privacy Policy to stay informed of updates. You will be subject to and will be deemed to have been made aware of and to have accepted, the changes in any revised Privacy Policy by your continued use of the site after the date such revised Privacy Policy is posted.